Returns & Exchanges
At PreppyDress, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange any unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the packing slip is included.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing